MyChart Privacy and Security Policy


Your privacy. Our top priority.
Hospital Sisters Health System and its affiliates ("HSHS") participates in an arrangement with other health care organizations ("Participants") who have agreed to work with each other to facilitate access to health information that may be relevant to your care. This arrangement is called MyChart and constitutes this web site. Through MyChart, HSHS and Participants store health information about their patients in a joint electronic medical record. You may view a list of Participants and their internet addresses on Exhibit A. Further information about Participants, including regarding their Notices of Privacy Practices, may be obtained by contacting the Participants.

Using standards mandated by state and federal law, HSHS and Participants have set forth policies and procedures pertaining to the access and release of information contained in your medical record. These security measures pertain not only to HSHS and Participant patients, but provide guidance to medical staff members and employees, and are designed to protect your privacy. For detailed information on security measures for MyChart click here.

Your electronic medical record
Advanced computer technology enables HSHS and Participants to securely store and retrieve detailed medical information about you within MyChart. Called an electronic medical record (EMR), this information includes your medical history, information about recent provider visits, the results of any tests or procedures, and the appropriate treatment you received. Using a password and assigned security code, MyChart allows you, HSHS and Participants caring for you, as applicable, to access this confidential information. It also lets you securely communicate with your provider.

Electronic messaging
MyChart lets you communicate with your provider's office via email. Because a reply may take up to two (2) days, do not use MyChart for anything urgent or emergent. FOR ALL EMERGENT MEDICAL MATTERS, IMMEDIATELY DIAL 911 TO SEEK TREATMENT AT AN EMERGENCY FACILITY.

When your provider is out of the office or unable to respond, your message may be directed to someone else within that office to facilitate a timely response. Strict security measures are adhered to at all times during this process. These communications also become part of your electronic medical record.

State-of-the-art security
To ensure security and confidentiality, all electronic messaging between you and your provider's office takes place over a secure, encrypted connection that flows directly into your MyChart electronic medical record. Future electronic communications are always sent via the MyChart portal. You may, on occasion, receive an e-mail through your regular internet provider informing you of a new message in your MyChart inbox. However these e-mails contain no privileged medical information-they are for information purposes only.

Because MyChart supports differing types of communication, it is a good idea to talk to your provider about the type of electronic communication that best suits your needs.

Password protected
A customized password and identification number give you access to MyChart. Do not share this information with anyone. If someone else knows your password and identification number, they will have the ability to view everything within your electronic medical record and communicate with your provider using your identity. You do have the ability to change your password and/or identification number if you feel your security has been breached. Simply click the password link on the MyChart home page.

Regulatory compliant
The content of electronic medical records is governed by strict state and federal regulations that oversee the security and confidentiality of medical records.

Requests for information
Occasionally, a MyChart message may contain a request to complete a patient survey. This information is used to compile a variety of different reports. You can be assured that all patient identifying information is removed before the information is submitted.


Exhibit A

Participants


Eastern Wisconsin Division
HSHS St. Vincent Hospital Green Bay, WI www.stvincenthospital.org
HSHS St. Mary's Hospital Medical Center Green Bay, WI www.stmgb.org
HSHS St. Nicholas Hospital Sheboygan, WI www.stnicholashospital.org
HSHS St. Clare Memorial Hospital Oconto Falls, WI www.stclarememorial.org
Prevea Clinic www.prevea.com
Bay Area Nephrology
Sheboygan Pediatric Associates www.sheboyganpeds.com
Sheboygan Surgical Associates www.sheboygansurgical.com
Sheboygan Internal Medicine Associates www.simasc.com
Children's Eye Center
Matthews Oncology Associates www.matthewsoncassoc.com
Sheboygan Cancer & Blood Specialties, S.C. www.matthewsoncassoc.com

Western Wisconsin Division
HSHS St. Joseph's Hospital Chippewa Falls, WI www.stjoeschipfalls.com
HSHS Sacred Heart Hospital Eau Claire, WI www.sacredhearteauclaire.org
Prevea Clinic www.prevea.com
Marshfield Clinic www.marshfieldclinic.org

Central Illinois Division
HSHS St. John's Hospital Springfield, IL www.st-johns.org
HSHS St. Francis Hospital Litchfield, IL www.stfrancis-litchfield.org
HSHS St. Mary's Hospital Decatur, IL www.stmarysdecatur.com
HSHS Medical Group www.hshsmedicalgroup.org
Prairie Cardiovascular www.prairiecardiovascular.com

Southern Illinois Division
HSHS St. Anthony's Hospital Effingham, IL www.stanthonyshospital.org
HSHS St. Elizabeth's Hospital Belleville, IL www.steliz.org
HSHS St. Joseph's Highland, IL www.stjosephslighland.org
HSHS Holy Family Hospital Greenville, IL www.hshsholyfamily.org
HSHS St. Joseph's Hospital Breese, IL www.stjoebreese.com
MyPrevea Privacy and Security Policy


Your privacy. Our top priority.
At Prevea, our mission is to take care of people with passion, pride and respect. Included in this pledge is a promise to maintain the confidentiality and security of the information contained within your medical record.

Using standards mandated by state and federal law, Prevea has set forth policies and procedures pertaining to the access and release of information contained in your medical record. These security measures pertain not only to our patients, but provide guidance to every member of our medical staff and employees, and are designed to protect your privacy. For detailed information on security measures for MyPrevea click here.

Your electronic medical record
Advanced computer technology enables Prevea to securely store and retrieve detailed medical information about you. Called an electronic medical record (EMR), this information includes your medical history, information about recent provider visits, the results of any tests or procedures and the appropriate treatment you received. Using a password and assigned security code, MyPrevea allows you and any Prevea provider caring for you to access this confidential information. It also lets you to securely communicate with your provider.

Electronic messaging
MyPrevea lets you communicate with your doctor's office via email. Because a reply may take up to two days, do not use MyPrevea for anything urgent. Instead call us directly, go to the nearest emergency room, or call 911.

When your physician is out of the office or unable to respond, your message may be directed to someone else within that office to facilitate a timely response. Strict security measures are adhered to at all times during this process. These communications also become part of your electronic medical record.

State-of-the-art security
To ensure security and confidentiality, all electronic messaging between you and your provider's office takes place over a secure, encrypted connection that flows directly into your MyPrevea electronic medical record. Future Prevea electronic communications are always sent via the MyPrevea portal. You may, on occasion, receive an e-mail through your regular internet provider informing you of a new message in your MyPrevea inbox. However these e-mails contain no privileged medical information-they are for information purposes only.
Because MyPrevea supports differing types of communication, it's a good idea to talk to your provider about the type of electronic communication that best suits your needs.

Password protected
A customized password and identification number give you access to MyPrevea. Do not share this information with anyone. If someone else knows your password and identification number, they will have the ability to view everything within your electronic medical record and communicate with your physician using your identity. You do have the ability to change your password and/or identification number if you feel your security has been breached. Simply click the password link on the MyPrevea home page.

Regulatory compliant
The content of Prevea electronic medical records is governed by strict state and federal regulations that oversee the security and confidentiality of medical records.

Requests for information
Occasionally, a MyPrevea message may contain a request to complete a patient survey. Prevea uses this information to compile a variety of different reports. You can be assured that all patient identifying information is removed before the information is submitted.